Shipping policy

🚚 Shipping Policy

We offer delivery across the United Kingdom with clear timelines and reliable service.

  • Standard delivery timeframe is 3 to 7 working days, from the date of payment confirmation.

  • All orders are shipped with a tracking number, which will be emailed to you.

  • Free shipping is available on orders over £50.

  • We are not responsible for delivery delays caused by courier issues, customs procedures, or force majeure events.

If your order hasn't arrived within the estimated timeframe, please contact us at contact@ortosole.store and we will assist you promptly.